Your sign-in email
Send the exact email registered on IELTS Usmanov so we can find the right account quickly.
Human support, on Telegram
Tell us what happened.We'll help untangle it.
No ticket maze and no chatbot loop. Send the right details once and a real person can help with membership, access, or a practice-test problem.
Help us help you faster
Send these three things.
A clear first message usually means fewer questions and a quicker answer.
What you were doing
Tell us the page, test title, and question number—or which plan you paid for.
One useful screenshot
Show the problem or payment confirmation. Please hide private card details first.
Copy this pattern
A useful first message
Hi, my account email is your@email.com. I need help with [membership / page / test]. This is what I see:
Then attach your screenshot.
Keep your account safe
Review plan and payment details We never need your password.
Do not send a password, verification code, or full bank-card details. For payment help, a screenshot and your IELTS Usmanov email are enough.