Your sign-in email
Send the exact email registered on IELTS Usmanov so we can find the right account quickly.
Student support
Get help from a real person.
Message us on Telegram for account access, payment activation, membership, or a problem inside a practice test.
Before you message
Include these details.
A clear first message usually means fewer questions and a quicker answer.
What you were doing
Tell us the page, test title, and question number—or which plan you paid for.
One useful screenshot
Show the problem or payment confirmation. Please hide private card details first.
Example
A useful first message
Hi, my account email is your@email.com. I need help with [membership / page / test]. This is what I see:
Then attach your screenshot.
Account safety
Review plan and payment details We never need your password.
Do not send a password, verification code, or full bank-card details. For payment help, a screenshot and your IELTS Usmanov email are enough.